Integration EssentialsWebhooksReference
payment.failed
The payment failed. Payload reference and example for the payment.failed webhook event.
failed is populated. In this example the payment failed before the buyer committed, so processing is null.
data.status | Stage objects populated | Stage objects always null |
|---|---|---|
failed | failed (processing when the payment had started processing) | success, cancelled, expired, settled |
Every field is documented in the event overview.
{
"id": "evt_fixture_payment_failed",
"type": "payment.failed",
"api_version": "2026-05-18",
"created_at": "2026-06-30T10:00:00.271Z",
"data": {
"payment_id": "pay_fixture_01HZX4V9K3T",
"merchant_id": "merchant_fixture_01HZX4V9K3T",
"live": true,
"payment_state_version": 1,
"reference_id": "order_fixture_1042",
"status": "failed",
"amount": {
"unit": "iso4217/USD",
"value": "1000"
},
"created_at": "2026-06-30T09:59:00.084Z",
"expires_at": "2026-06-30T10:14:00.000Z",
"processing": null,
"success": null,
"failed": {
"failed_at": "2026-06-30T10:00:00.271Z",
"failure_reason": "insufficient allowance"
},
"cancelled": null,
"expired": null,
"settled": null
}
}